FAQS

How often can I access the analysis?

The analysis and any recommendations are accessible 24/7 via the secure membership area.  We finish all updates by early evening, prior to the next trading session so it’s available well before the following day’s market open.

Do you give trading recommendations?

Yes. All information provided by The Chartist is considered General Advice only. We offer commentary and analysis on stocks listed on the ASX and Global markets within our Chart Research section. For all strategies we provide very specific buy and sell recommendations where appropriate, portfolio construction and trade management suggestions are advised, as required, during the holding period.

What stocks do you cover?

In the ASX Chart Research we look at the ASX-300 and highlight trading opportunities or educational insights. In the Global Chart Research we cover peripheral markets that will impact on the local market, such as Gold, Copper, Oil, Zinc, Australian Dollar, Iron Ore and major US Indices plus a variety of US bellwether stocks. We have farmers and agriculturalists who use our Global Chart Research to analyse crop and commodity prices. The ASX Power Setups® look at the ASX 300 and the US Power Setups® the US top 500.

Will I learn as well?

Yes. As part of your Membership you will have access to the EDUCATION area which contains an extensive array of educational courses, webinars, articles and live event recordings. Also, much of the ASX & Global Chart Research content is educational. You will learn to spot opportunities for yourself and how to take advantage of them.

Do you look at bearish situations as well?

Yes. We understand that many of our subscribers use CFDs, options or warrants so all situations are catered for.

What is the minimum membership period?

The minimum period for Chartist Pro access is 1-month. Individual services (Power Setups®, Growth Portfolio and US Momentum) are a minimum of 1 year. You can view our refund policy here.

Monthly memberships: how do I pay each month?

Your membership will recur on the same day each month. For example, if you subscribe on 15th of the month, your credit card will be re-charged on the same day the following month. You can cancel at any time and will continue to have access to The Chartist to the end of your current payment period.

How do I cancel my membership?

Memberships paid via PayPal: login to your PayPal account,  search “Recurring Payments” and cancel your subscription payments.
Memberships paid via SecurePay (older subscriptions) credit card: login to The Chartist then go to Membership > Cancel Membership > Credit Card.
Memberships paid via STRIPE: login then go to Membership > Membership History. Choose the dropdpwn menu next to your current membership then hit ‘cancel’.

If you have any trouble with this process please contact Trish for assistance.

What is your Refund Policy?

There are no refunds on monthly subscriptions.
A refund will be offered on annual subscriptions if requested within 30 days of joining. The amount refunded will be the annual fee less one month’s membership fee ($120).

Can I have a free trial?

Yes. You can view the full service for up to 14 days or until cancelled. More information here.

Public holidays.

The Chartist will not be updated on public holidays when the Australian Stock Exchange is closed. The US Power Setups® will not be updated when the US Exchanges are closed.

I do not have a credit card. How can I pay?

We only accept payment via direct deposit for annual memberships.

Once payment is received we will contact you by email to confirm your membership and access details.

Do you offer education?

Yes. Members are provided access to an EDUCATION section that contains extensive educational content. You can access trading courses, webinars, live event recordings and articles.

I was previously a member. How do I renew my membership?

If your membership has expired simply choose a new membership package and complete the enrolement form.

If you are a current member, login to the website then go to Membership > Renew Membership.