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FAQs

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How often can I access the analysis?
The analysis and any recommendations are accessible 24/7 via the secure membership area and community.  We finish all updates by early evening, prior to the next trading session so it's available well before the following day's market open.

Do you give trading recommendations?
Yes. All information provided by The Chartist is considered General Advice only. We offer commentary and analysis on stocks listed on the ASX and Global markets within our Chart Research section. For all strategies we provide very specific buy and sell recommendations where appropriate, portfolio construction and trade management suggestions are advised, as required, during the holding period.

What stocks do you cover?
In the ASX Chart Research we look at the ASX-300 and highlight trading opportunities or educational insights. In the Global Chart Research we cover peripheral markets that will impact on the local market, such as Gold, Copper, Oil, Zinc, Australian Dollar, Iron Ore and major US Indices plus a variety of US bellwether stocks. We have farmers and agriculturalists who use our Global Chart Research to analyse crop and commodity prices. The ASX Power Setups® look at the ASX 300 and the US Power Setups® the US top 500.

Will I learn as well?
Yes. As part of your Membership you will have access to our community which contains an extensive array of educational courses, webinars, articles, ebooks and live event recordings. The community is also a central location to collaborate with like-minded investors and access support from The Chartist team. Also, much of the ASX & Global Chart Research content is educational. You will learn to spot opportunities for yourself and how to take advantage of them.

Do you look at bearish situations as well?
Yes. We understand that many of our subscribers use CFDs, options or warrants so all situations are catered for.

What is the minimum membership period?
The minimum period for Chartist Pro access is 1-month. Individual services (Power Setups®, Growth Portfolio and US Momentum) are a minimum of 1 year. You can view our refund policy here.

Monthly memberships: how do I pay each month?
Your membership will recur on the same day of each month. For example, if you subscribe on 15th of the month, your credit card or PayPal account will be rebilled on the same day the following month. You can cancel at any time and will continue to have access to The Chartist to the end of your current payment period.

How do I cancel my membership?
Memberships paid via PayPal: login to your PayPal account,  search "Recurring Payments" and cancel your subscription payments.
Memberships paid via SecurePay (credit card): login to The Chartist then go to Membership > Cancel Membership > Credit Card.

If you have any trouble with this process please contact Trish for assistance.

What is your Refund Policy?
There are no refunds on monthly subscriptions.
A refund will be offered on annual subscriptions if requested within 30 days of joining. The amount refunded will be the annual fee less one month's membership fee ($120).

Can I have a free trial?
We do not offer free trials. You can view the full service for a 2 week trial of the Chartist Pro for $19.

Public holidays.
The Chartist will not be updated on public holidays when the Australian Stock Exchange is closed. The US Power Setups® will not be updated when the US Exchanges are closed.

I do not have a credit card. How can I pay?
We only accept cheque or direct deposit payments for annual memberships. Enter your details on the membership enrolment page, choose Payment by Direct Deposit or Cheque button then hit Subscribe now button and follow instructions.

payment by direct deposit

Once payment is received we will contact you by email to confirm your membership and access details.

Do you offer education?
Yes. Members are provided access to an extensive community that contains extensive educational content which is added to on a regular basis. The community is a central depository for an array of trading courses, ebooks, webinars, live event recordings and articles. It is also a hangout for members to discuss trading annd the markets.

Is it possible to discuss the analysis and trades with you or other subscribers?
Yes. All members have access to a member-exclusive community where you may openly discuss all facets of The Chartist with other Chartist members. 

I was previously a member. How do I renew my membership?
If your membership has expired simply choose a new membership package then in the left column use your previous username and password to login then pay by Visa, MasterCard or PayPal.

Previous members rejoin The Chartist

If you are a current member, login to the website then go to Membership > Renew Membership.

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